At G.R Enterprises, we strive for complete customer satisfaction. Our refund policy is as follows:

1. Service Charges

• Non-refundable once the service has been fully provided and accepted by the customer.

• If you cancel a scheduled visit at least 4 hours in advance, you may be eligible for a full refund of any advance payment.

2. Advance Payments

• Advance paid for parts or service is non-refundable once the order has been processed or service has started.

• In case a part is unavailable or the repair cannot be completed, the advance will be refunded in full or adjusted against a future service.

3. Incorrect Charges

If you believe you were incorrectly charged, please contact us within 7 days of the transaction with proof of payment. After verification, a refund will be issued where appropriate.

4. Mode of Refund

Refunds (if applicable) will be processed to the original payment method within 7-10 business days.

5. No Refund on Warranty Repairs

Repairs performed under warranty are not eligible for refunds but will be re-serviced if the same issue recurs within the warranty period.

6. Contact for Refund Requests

To initiate a refund request, please contact us at:

08105880017

support@customercare-service24x7.in